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GENERAL SOUND DISCUSSION => GENERAL SOUND DISCUSSION => Topic started by: CannibalRitual on September 18, 2020, 09:41:58 AM



Title: New discogs shipping policies
Post by: CannibalRitual on September 18, 2020, 09:41:58 AM
This shit is going to be mandatory for sellers starting October 1st. Anyone set this up already? Well it was quite good, without this extra hassle.


Title: Re: New discogs shipping policies
Post by: W.K. on September 18, 2020, 10:55:42 AM
Probably going to wait out and see what will happen. Only looking at the policy editor gives me a headache already.

Quote
What will happen if you have no Shipping Policies?

If you don’t have a Shipping Policy set up, or it doesn’t cover all your potential orders (see above), your listings will show up as unavailable in the Buyer’s region. You won’t be blocked or banned from the Marketplace, but (prospective) Buyers won’t be able to purchase from you.

Can I set up Shipping Policies for some countries and not others?

You control where you’re willing to ship to. If you’d like to only ship domestically, set up a Shipping Policy for your own country (again, make sure it covers all potential orders by format, quantity, and weight). Your listings will appear as unavailable to buyers outside of your country.

It’s the same process if you want to offer your inventory to only a handful of countries. Your listings will show up where you have complete Shipping Policies set up and will be unavailable in the countries with no Shipping Policies.

aiaiaiai, not being able to sell nazi stuff, alright Discogs, I understand, but this.......


Title: Re: New discogs shipping policies
Post by: CannibalRitual on September 18, 2020, 11:13:12 AM
aiaiaiai, not being able to sell nazi stuff, alright Discogs, I understand, but this.......

Not able to sell it, okay, but why the fuck do they still allow to list them up on their precious site if it's sooooo bad?

My shipping policies are quite simply as is, and to be honest I don't want to be bothered doing this shit. And forcing this as requirement looks shady to me. Unfortunately discogs has been my primary noise "income". But I'm really getting fed up with all this corporate shit getting worse everywhere with big marketing guys in their meetings decide what people want or not.


Title: Re: New discogs shipping policies
Post by: theotherjohn on September 18, 2020, 11:37:27 AM
It's very annoying to say the least, even if I just use Discogs non-professionally on the side to sell odds and sods in my collection. When the initial messages about this transition came in, I got individual policies set up to factor in orders up to 2kg in weight (any higher than that and courier services get involved, especially for international shipping) which I thought would be enough, but after getting the email yesterday from Discogs I saw that in order for the policy to be "completed" by Discogs' standards you have to also set a "flat rate" shipping cost... who knows what that could entail in size or weight?

In the end I just made another separate flat rate shipping cost for each selling region with a highly exaggerated price for item orders of any size or weight. Rather than turning off potential buyers when they see that price, my hope is that it will just make people message me directly so that we can negotiate what the actual shipping cost will be. Never had an issue with doing business like that up until now. Bottom line is I detest relying on automation and will always favour transactions with a little back and forth personal interaction between the buyer and seller.


Title: Re: New discogs shipping policies
Post by: monster ripper on September 18, 2020, 03:30:56 PM
I've been meaning to make a post about this, so I'm glad somebody else got to it before me.  This is the latest in a long line of screw ups from discogs, and if you read the blog/forum posts about it, you'd see that 99%+ of the users are against it.  There are way to many factors in shipping to come up with a standard policy that covers them all, and this will be nothing but a major headache with sellers either going to have to raise there postage rates, and stick it to the buyer, or they'll end up having to eat the  loss every time the system screws up and only charges $10 shipping for something that ends up costing $25. 
Supposedly your items will still show up in the marketplace, but people won't be able to place an order, but with luck they'll be able to contact you direct and you can proceed with the transaction outside of discogs.   So, anybody reading this that buys from me off of discogs, just contact me direct in the future, not only will you get a better price, since I no longer have to pay the  discogs fees, you won't have to pay the sales tax that discogs automatically charges you either.
The fact that they're still going through with this, despite the mass amounts of negative feedback, and threats of sellers boycotting discogs makes me think there's more to the story they're not telling us, so don't be surprised if in a few months from now you see them announcing the sale of discogs to ebay, or some3 other party.....


Title: Re: New discogs shipping policies
Post by: Goat93 on September 18, 2020, 04:12:04 PM
aiaiaiai, not being able to sell nazi stuff, alright Discogs, I understand, but this.......

Not able to sell it, okay, but why the fuck do they still allow to list them up on their precious site if it's sooooo bad?


They are in the First Place a Database and in the Second Place a Market. So its natural that they want to include everything into the Database but won't sell everything


Title: Re: New discogs shipping policies
Post by: accidental on September 18, 2020, 05:02:47 PM
They are in the First Place a Database and in the Second Place a Market. So its natural that they want to include everything into the Database but won't sell everything

Maybe to you. So depends on your perspective. One has to be really naive to think they "are" a database first, marketplace second.

Discogs is pure capitalist evil - for fools. Brilliant business idea and implementation. Those who -with a smile- will for free build a database/wiki for a company. A company that will make millions. And then proceed to let the same company take their money through the foundation that members has built...Some people want to be slaves.

Im using it, i love the database. And the items ive gotten ahold of thanks it.  But fuck discogs. I'd be happy to see them go down. Like eBay has when it comes to underground music.


Title: Re: New discogs shipping policies
Post by: whiteheatnoise on September 18, 2020, 05:07:50 PM
At first, I was resistant to this idea, but personally, I am okay with it after having switched over my account to the automated policies this week. It's been working fine so far, and even with the few international orders I've received, the shipping invoices seem to be on point. However, I am expecting to run into some issues with Discogs undercharging for international shipping at some point, but I'll cross that bridge when I come to it. It is going to save a massive amount of time on my end as far as not having to invoice buyers anymore, sending follow-up messages to buyers about sending payment, cancelling orders for non-payment, etc.

To be clear, my domestic policy is very simple as I offer $5 flat rate shipping for any amount of items, so that was easy to set up. The international policy took a little bit of time, but maybe 2 hours tops to set up prices and weight categories for all the possible international rates. So, being a seller that has set up their policies, I can say that it wasn't that much of a headache.


Title: Re: New discogs shipping policies
Post by: absurdexposition on September 18, 2020, 05:37:31 PM
I think the automated shipping policies are great and sales are made much easier. Although it does become complicated in countries like Canada where we don't have any flat rate options like Media Mail, etc. and shipping is based on distance/region. So when it comes to shipping LPs at a flat rate you either have to take a hit, or overcharge and dissuade prospective buyers, depending on what you decide to set your rate at. Setting up per-format rates made sense, but this blanket "All Format" rule is annoying.


Title: Re: New discogs shipping policies
Post by: deutscheasphalt on September 18, 2020, 06:04:00 PM
Utter garbage.
Discogs is getting worse and worse


Title: Re: New discogs shipping policies
Post by: holy ghost on September 18, 2020, 07:23:38 PM
shipping is based on distance/region.

I shut down my discogs store in February and have been contemplating re-opening just to Canada/the US but probably won’t just because of this. I can’t tell you how many times I’ve been burned when an LP is .505g vs. .499g and shipping to Calgary is $24 instead of $13 or whatever.

I see their point trying to standardize things - nothing worse than seeing a record you might be interested in from some huxtable and the shipping is €40 from Germany while Total Black is shipping me multiple LPs for like €7 so I know it doesn’t cost that much! But really overall I don’t think it helps anything and is a deterrent for people like me who use it all the time.


Title: Re: New discogs shipping policies
Post by: PTM Jim on September 18, 2020, 08:09:35 PM
Luckily I don't put too much up for sale, but this is pretty stupid and unnecessary. Could have made it an option rather than mandatory. I simply added a flat rate for US and then put a flat rate of $60 for the rest of the world so it would show up for them. Then I have a prompt telling international customers to simply send me a message or email and I will easily cancel an order and get the proper shipping.


Title: Re: New discogs shipping policies
Post by: absurdexposition on September 18, 2020, 08:26:58 PM
Luckily I don't put too much up for sale, but this is pretty stupid and unnecessary. Could have made it an option rather than mandatory.

I think it kind of goes hand in hand with something we commented on in the past in regards to having an easier checkout process on a website vs. "email for shipping costs", etc. Once I switched to my current storefront my sales almost doubled and I did nothing extra in terms of promo or changing up what I stocked, the only change was that shipping costs were visibly available. The same can be applied here with these automated shipping policies: knowing the full price incl. shipping before even adding to cart is a big plus for buyers imo and will for sure increase sales (and payments come through faster, typically)... the headache only lies in getting everything setup and figuring out an acceptable balance for the "all format flat rate" bit. Overall it can't be much different than setting shipping prices on Big Cartel, etc. which is already a mess of inaccuracies most of us are used to.


Title: Re: New discogs shipping policies
Post by: slagfrenzy tapes on September 18, 2020, 11:30:59 PM
I posted a CD to Canada in April. It turned up in August, I refunded his money in July and he refunded my refund when the CD turned up. Top bloke.
The idea that I am forced to commit to a realistic price for postage is a joke when postal companies can't provide the service. I brought an LP from 20mins drive away from me which took three weeks to be delivered. I have to explain this to my customers all the time now.

I no longer post outside of Australia because of the prices being charged by the postal carriers.
This is the wrong time to implement this shipping policy.

Good to hear you people have the same opinion.



Title: Re: New discogs shipping policies
Post by: holy ghost on September 19, 2020, 12:03:41 AM
As a buyer I don’t hate it, I will admit. I’ve dealt with enough sellers who weren’t clear in their terms and I wind up paying more or it not being registered from overseas, but I know that they have a much higher risk of getting screwed over if the package is off a touch weight wise.

Like I bought a few 7”s from someone in British Columbia last year and it worked out that sending two packets letter mail was cheaper than sending 4 7”s (two $4 packages vs $18) so how do you account for those goofy variables. I get it, Canada is huge but so it the US, literally the only thing they have ever done that I agree with is media mail.....


Title: Re: New discogs shipping policies
Post by: Goat93 on September 19, 2020, 08:37:36 AM
They are in the First Place a Database and in the Second Place a Market. So its natural that they want to include everything into the Database but won't sell everything

Maybe to you. So depends on your perspective. One has to be really naive to think they "are" a database first, marketplace second.

Discogs is pure capitalist evil - for fools. Brilliant business idea and implementation. Those who -with a smile- will for free build a database/wiki for a company. A company that will make millions. And then proceed to let the same company take their money through the foundation that members has built...Some people want to be slaves.

Im using it, i love the database. And the items ive gotten ahold of thanks it.  But fuck discogs. I'd be happy to see them go down. Like eBay has when it comes to underground music.

Not sure how long you use Discogs, i used it already before it went to be a market place. So, it went into Capitalism after a while and the fault for the changes are not the Owner, more likely the Users. The Users are the ones who wanted the banning of products and the users are happy to spend millions for Records. Actualy i think its "naive" to think, there exist a "Underground" and that a Market place is "evil". But its not my Problem after all.

And don't forget, the Postage Problems are not made from Discogs. Selling is a Pain in the Ass nowadays, but its not cause of the Selling Markets itself. Idiotic Censor Loving Assholes, Shitty Delivery Services with rising Prices for nothing and Insane Customers are more and more common. Its getting frustrating really fast.

edit:

I like Bandcamp. You can directly buy from the Artist/Store and they actualy are relative fee free thanks to Covid019 sometimes.


Title: Re: New discogs shipping policies
Post by: collapsedhole on September 19, 2020, 12:47:56 PM
^yeah, i hear you on the "insane customers".... i guess it must be "those crazy kids" who think if they pay $7 total for an item that costs $3 to ship and has $1 in fees for the seller attached to it, that the sellers world should be revolving around packing, shipping, and updating about said item on a daily basis. like just keep your $3 and don't bother me - i don't have a customer service rep to placate your anxious selfish ass.


Title: Re: New discogs shipping policies
Post by: impulse manslaughter on September 19, 2020, 03:02:26 PM
Selling might be a pain in the ass but buying is getting pretty annoying as well. About a quarter of the items i buy are not graded right or people have listed the wrong version of a record. Would be nice if sellers could upload pictures of the items they're selling.


Title: Re: New discogs shipping policies
Post by: implementsofsacrifice on September 20, 2020, 04:08:36 AM
If it ain't broke, don't fix it. It goes without saying that this will push a lot of casual marketplace users out, as well as force buyers and/or sellers to make some financial compromise. I anticipate Discogs taking a considerable loss in turn of this needless convolution and I think that serves them right. I have nothing but appreciation for the (user built) database, but I'm honestly beginning to prefer eBay as a selling platform.


Title: Re: New discogs shipping policies
Post by: Theodore on September 20, 2020, 05:00:00 AM
I am not sure i understand correctly since i dont have a seller account to see the changes. I guess with the new changes the invoice stage no longer exists and buyer can buy and pay instantly. Seller cant refund and cancel the order if postage turns out to be more expensive ? In this case Discogs still claims its fee ? It's a valid reason and only assholes would leave negative feedback in this case, and no serious potential buyer would worry from it anyway.

From buyer's perspective, mine, it's good to know shipping costs / policies beforehand. Either that be written in seller's terms or automaticaly. To avoid surprises.

Maybe Discogs doing this cause they want to cut communications between buyer / seller ? I, many times, when i ask for shipping costs, i offer to do it out of Discogs, so i, he, we save the fee.


Title: Re: New discogs shipping policies
Post by: holy ghost on September 20, 2020, 01:42:25 PM
From buyer's perspective, mine, it's good to know shipping costs / policies beforehand. Either that be written in seller's terms or automaticaly. To avoid surprises.

As a discogs buyer of almost 10 years I would never buy something without seeing the terms or messaging first. I’ve been burned!!

I’m seeing people just list “$1000” for shipping and then instruct the buyer to contact them about an actual rate. So there’s always around it for small sellers.


Title: Re: New discogs shipping policies
Post by: CannibalRitual on September 20, 2020, 10:02:41 PM
I’m seeing people just list “$1000” for shipping and then instruct the buyer to contact them about an actual rate. So there’s always around it for small sellers.

Scrolling down the list when searching for an item and there's $1000 noted for shipping I would just ignore it and look at the next one. Otherwise, might have been drinking and then one wrong click too much and it's taken off your PayPal.....


Title: Re: New discogs shipping policies
Post by: re:evolution on September 21, 2020, 12:25:29 AM
Jesus fucking christ....

So, I decided to set up polices yesterday and today with an attitude of: 'I'm not going to get pissed off about this - how hard can it be'?

Well that attitude soon evaporated.... Two hours in of what should have been an easy and straight forward set up, I am still getting 'incomplete policy' messages - and the fucking system only give vague and not specific indications if what the issue is.

I gave up yesterday, with a view to coming back at it today, and someone already took advantage of making a 'flat rate' order, where it was my mistake on how that policy had been set up. Considering whether to cancel that order or not...

Another hour this morning and it is still saying 'incomplete policy', but I have checked every line item etc.

If Discogs are intent on pushing this through - fuck me - at least they should make it seamless and a five minute exercise. I expect a huge exodus from sellers from the platform - not in complaint - but in frustration and folks simply giving up trying to set up these standardised postage rules.
 


Title: Re: New discogs shipping policies
Post by: re:evolution on September 21, 2020, 01:30:40 AM
Another hour this morning and it is still saying 'incomplete policy', but I have checked every line item etc.

.....so, the issue was with the 'all formats' postage rule. The Discogs system requires that the minimum order value MUST be set to '$0.00' for the policy to be deemed valid. If that is the case - why the fuck give an option to set a higher value which will consequently make the policy invalid?

This new standardised system clearly proves the saying: 'a camel is a horse designed by committee'.


Title: Re: New discogs shipping policies
Post by: absurdexposition on September 21, 2020, 03:38:44 AM
Another hour this morning and it is still saying 'incomplete policy', but I have checked every line item etc.

.....so, the issue was with the 'all formats' postage rule.

Yeah, setting up the per-format rates is extremely simple, but this All Format thing doesn't make any sense and they haven't done a very good job at providing a walk through or examples other than just saying "do this".

Edit: seems like it exists partly because they didn't code all formats into the shipping policy editor as yet... (VHS, shellac, etc)


Title: Re: New discogs shipping policies
Post by: CannibalRitual on September 21, 2020, 08:47:25 AM
so how are you able to merge orders? I guess this is no longer possible? Has been handy few times.


Title: Re: New discogs shipping policies
Post by: absurdexposition on September 21, 2020, 05:07:30 PM
The buyers are not required to pay immediately, so until they pay everything like merging/adjusting invoice can be done as normal.


Title: Re: New discogs shipping policies
Post by: CannibalRitual on September 21, 2020, 08:59:35 PM
ok thanks for clearing that up!


Title: Re: New discogs shipping policies
Post by: implementsofsacrifice on September 22, 2020, 04:29:22 AM
If the buyers aren't required to pay immediately and the sellers were already advertising their shipping rates, making the offerings transparent, then what exactly is this system supposed to achieve?


Title: Re: New discogs shipping policies
Post by: accidental on September 22, 2020, 06:09:10 PM
So they can control you with their version of ebay's global shipping program. Soon to come for sure. To control and get that money to the customs and make additional profit on shipping as well.


Title: Re: New discogs shipping policies
Post by: theotherjohn on September 22, 2020, 07:15:27 PM
eBay's global shipping program has always been a major deterrent when I've seen certain items for sale overseas. Seems like it's always ticked by default whenever I try to make a listing, but at least you can opt out and go manual - is it mandatory in other countries?

The same goes for browsing/search histories on Amazon and YouTube, which I always try to disable or clear on the regular. I also do the same for some Amazon cookies - it would seem that they track the prices of items sold by themselves (not third party, although they can be manipulated too if you're a devious Amazon seller) when kept in the shopping cart, but not in the saved items. I've bought certain unpopular (although desirable to myself) items, or products where there's only a handful of copies left over, for upwards of 95% off the RRP price as a result of their algorithm price-matching/dropping over time. However, once you buy it, view the listing with cookies/browsing history enabled or you leave it in your shopping cart for too long (or conversely, someone else does the same), the price shoot right up to what it should go for again. One armed bandits spring to mind, and certainly it's a similarly addictive time-gamble as eBay sniping also is.

Anyway, back to Discogs - I'm sure in a few years time it'll be completely unpleasant to use. All major websites that factor data in as their primary resource (the marketplace is secondary, just like selling hamburgers is for McDonalds) eventually become near-unusable over time. The early demise of Bookogs was particularly telling.

One other thing: have they shortened the selling histories for some items to a year or another cutoff point (x amount of copies sold)? I checked a few listings recently and I'm sure their histories used to span for a few years, if not back until the marketplace got introduced. I could be wrong but if not, some entrepreneur/coding wizard could make a browser addon and website that tracks the complete price/selling data of Discogs (much like others have done for Amazon etc). Add in-price tracking with email notifications to say when something is listed under a customer defined price and you're winning.


Title: Re: New discogs shipping policies
Post by: absurdexposition on September 22, 2020, 08:01:34 PM
One other thing: have they shortened the selling histories for some items to a year or another cutoff point (x amount of copies sold)? I checked a few listings recently and I'm sure their histories used to span for a few years, if not back until the marketplace got introduced. I could be wrong but if not, some entrepreneur/coding wizard could make a browser addon and website that tracks the complete price/selling data of Discogs (much like others have done for Amazon etc). Add in-price tracking with email notifications to say when something is listed under a customer defined price and you're winning.

This is cut to allegedly the 10 (but I just looked at an item with 18) most recent sales and has been like that for some time. Which makes sense, as more/older history becomes irrelevant when doing price research.


Title: Re: New discogs shipping policies
Post by: accidental on September 23, 2020, 05:09:10 PM
This is cut to allegedly the 10 (but I just looked at an item with 18) most recent sales and has been like that for some time. Which makes sense, as more/older history becomes irrelevant when doing price research.

As a seller i'm sure, but hardly as a buyer with open eyes. The reason for the cut is that it benefits discogs. When the cut is 10 it only takes a few fools for the price to skyrocket. The reissue of Awake could be a typical. 500 copies. Resonable prices for about 4 years. I was able to get it from Mundy for 55 right at the tipping point and before he ran out of stock. It was not long after the minimum price was close to €100, prior my purchase i think it could have been ~€40. If the price is dropping im sure they would allow a history of 18.

I caught this video by fluke which shine light on something i was completely unaware of. And it's connected to how prices and discogs work:
https://m.youtube.com/watch?v=PbNral-Rz5Y

When some people are willing to lay down $35 on a new release it's already game over for me. If i want to look at something worth attention there are alot more interesting things than the cover of records for the past 30 years.


Title: Re: New discogs shipping policies
Post by: Theodore on September 25, 2020, 03:28:53 AM
I could be wrong but if not, some entrepreneur/coding wizard could make a browser addon and website that tracks the complete price/selling data of Discogs (much like others have done for Amazon etc). Add in-price tracking with email notifications to say when something is listed under a customer defined price and you're winning.

And that's the only hope, cause if you wait from Discogs staff it will never happen. They dont even have introduced a new much neccesary function to seperate wantlist from stuff you want to get notification emails for ! - They allow sellers to reannounce their stuff everyday, the same and the same sellers with the same stuff everytime i open the marketplace. I wish i could block them. Seriously, i dont think this helps them, gives buyer the impression it's always there. - As for notification emails, i had turn them off in a week once i tried them, cause of that.

Also, to help the database running and expanding, and give contributors something back, they could for every newly added release when it sells for first time -and only then- for 5EUR and above, to give the guy who added it 50cent credit points, and when he has enough to buy a release Discogs to pay for him using his credit. - What's the use of their fucking rank points ?! What they think contributors are ? Kids ? At least respect them and dont fool them with rankings and such shit.

I suspect people working for Discogs dont use Discogs, and they dont care to ask and listen.

That said, Discogs database is the best place in the internet. OK, one of the best at least. And their marketplace useful, no matter its cons.

Maybe their sales history is the reason prices go up all the time. I think yes.


Title: Re: New discogs shipping policies
Post by: impulse manslaughter on September 25, 2020, 08:45:51 AM
They allow sellers to reannounce their stuff everyday, the same and the same sellers with the same stuff everytime i open the marketplace. I wish i could block them.

Yes, so annoying. My List of new items from my waitlist for sale is 90% the same stuff everyday.. What are these sellers thinking?


Title: Re: New discogs shipping policies
Post by: CannibalRitual on September 25, 2020, 10:05:28 AM
They allow sellers to reannounce their stuff everyday, the same and the same sellers with the same stuff everytime i open the marketplace. I wish i could block them.

Yes, so annoying. My List of new items from my waitlist for sale is 90% the same stuff everyday.. What are these sellers thinking?

It led me to remove everything from my want list. Simple solution. Usually I just buy something straight away when I need it. There's discogs users with 1000ths of entries in their want list, will they ever get their stuff?


Title: Re: New discogs shipping policies
Post by: Ashmonger on September 25, 2020, 01:39:22 PM
Setting it up right now, so far it's certainly better than bigcartel it seems. I've tried setting that up, but couldn't figure out how to let it resemble anything near actual shipping costs without undercharging or overcharging by a lot depending on how many items are ordered.
Problem I'm seeing now is that I didn't know what flat rate shipping is. Started looking for it, then I understand why that is. If I understand correctly, Belgian postal system doesn't have a flat rate shipping option. For which I have to congratulate discogs immediately. Great job thinking that post works the same in every country and you don't have the option to disable flat rate. Slow clap, well done!
It could be a good thing for me, I've lost orders due to steep shipping costs, but some people order then pull out when shipping is too expensive, other people just send a message, so it's not a problem or shouldn't be. But I understand that for a lot of people in these times it's too much to simply send a message. So probably people have not ordered or sent me messages because of that, so let's see if some more orders come in now.
The bulk of orders from discogs probably goes through professional and not so professional labels and distros, but I wonder what percentage of their sales is just from people who want to get rid of some second hand items or their own artist copies. I regularly come across those kind of lists, with less then 100 items. Will these people do the effort of setting it up? Or will they just search for another channel? If they go elsewhere and that percentage is big enough, discogs might loose money on it rather than earn more... Though I realise that probably won't be the case...

One extra problem I come across: I regularly ship CDs without jewel case, because that makes them weigh less than 100g, so shipping is almost half, so regularly people choose that option. Digipaks also mostly weigh less than 100g and are thus cheaper to ship. No way to do this with this system, too bad, I guess...


Title: Re: New discogs shipping policies
Post by: FreakAnimalFinland on September 26, 2020, 12:46:31 PM
I had removed most of my 2nd hand inventory from discogs before the announcement for new policies came. When it happened, it was good moment to remove rest of the stuff. Some stuff is now with cheaper prices in 2nd hand items of my own store. It's been a while since I last used discogs even for purchases. It is of course related to fringe scenes one deals with, but fairly random way of banning items, increasing fees, complicated ways of doing things... it's not something I feel the need of using. So much more easier to focus on own things, than spread out all over different platforms.


Title: Re: New discogs shipping policies
Post by: absurdexposition on September 26, 2020, 07:16:53 PM
Just got a domestic order for 2 cassette tapes and it invoiced the buyer for $0 shipping. Thankfully the buyer noticed and asked for a proper invoice. My policies have been set up and were working fine until I implemented required the "All Formats" thing, but it should have (incorrectly) charged the buyer $12, not $0...


Title: Re: New discogs shipping policies
Post by: CannibalRitual on September 30, 2020, 10:49:52 PM
Just read they postponed the shipping policies requirement for one more month. Thanks to all the great feedback from the community, yeah sure thing bitches!! Didn't even get more orders since I switched so they also lied to me when they said it will result in drastic increase, ha! ;)


Title: Re: New discogs shipping policies
Post by: evilxskin on October 01, 2020, 11:49:20 AM
I haven't set up those automatic shipping values. And what I have read here it would be pain in the ass for few hours, especially when you are shipping from Finland and there are multiple options.. maybe I stop selling in discogs and just unload my shit to resellers. Even thought I won't get that much money in return, but I will save hours (prob days) what it takes to set up things + packing and posting, etc.


Title: Re: New discogs shipping policies
Post by: holy ghost on October 02, 2020, 09:43:08 PM
I am planning on getting back into the discogs game - it wasn’t too hard but pretty stupid. I’m basically going to say “don’t pay until you message me” and hope my small fish seller account doesn’t get too fucked. If I start losing money I’m out.


Title: Re: New discogs shipping policies
Post by: holy ghost on October 04, 2020, 08:43:18 PM
I have actually made a whole bunch of sales in the past two days - and then I’ve also received a number of emails from Americans complaining about my shipping rates. So who knows, I have clearly stated that I have set the rates high and will refund any difference or to email for a direct quote but people seem to be not reading my clearly stated terms.


Title: Re: New discogs shipping policies
Post by: collapsedhole on October 05, 2020, 01:38:09 PM
it seems the same to me?

i say 'free shipping in the usa' in the item description, charge $0 on the invoice, and just raise price of item acccordingly.

if it goes overseas i add in the amount on the invoice.

i just sold a tape for $12 last week, it was a domestic sale to someone else here in the states, and the process was the same as its always been...?


Title: Re: New discogs shipping policies
Post by: CannibalRitual on October 05, 2020, 03:13:41 PM
so you let discogs collect their fees for shipping too?


Title: Re: New discogs shipping policies
Post by: PTM Jim on October 05, 2020, 08:45:09 PM
so you let discogs collect their fees for shipping too?
True. Don't do that James. If anything charge less for the tape and more for shipping.


Title: Re: New discogs shipping policies
Post by: collapsedhole on October 06, 2020, 02:44:23 AM
honestly that didnt even occur to me.

maybe thats why i dont sell much through websites... too many logistical problems/work. now that it has been brought to my attention, i do see your point... but i'm not a label/distro selling the majority of my product through the discogs platform. i dont think anyone is making enough bank to really care about the $20 a month i make off selling on discogs. i buy much more on there then i sell.

when i have copies of my own releases available almost all of them go through having direct contact with me... as in someone personally messages me and we communicate about the sale. i like it better that way, and purposely do not have much of a internet presense anywhere... i do use IG but that forces the person who wants my stuff to have direct contact with me, so i think thats ok.


Title: Re: New discogs shipping policies
Post by: re:evolution on November 19, 2020, 11:41:39 PM
Just providing my experience after going through the process of setting up required shipping polices.

Basically I sent up base prices per unit / format for single and multiple items. But the Discogs system REQUIRES you to have postage weight brackets to apply to all orders for the shipping polices to be deemed 'complete'. OK - I did that too - and tried to work weight brackets to match per unit / format type postage prices.

But since having these 'standardised' polices the postage seems to be ONLY calculated on weight. The system then only factors in the assumed weight of the ordered items, but then does not factor in the actual packaging, which would push the parcel into the next weight /postage bracket.

This has happened with two orders already where I have to request additional postage or cancel the order. Just another example of things becoming more complicated when trying to make something more streamlined.  


Title: Re: New discogs shipping policies
Post by: Major Carew on November 20, 2020, 12:35:04 AM
Just providing my experience after going through the process of setting up required shipping polices.

Basically I sent up base prices per unit / format for single and multiple items. But the Discogs system REQUIRES you to have postage weight brackets to apply to all orders for the shipping polices to be deemed 'complete'. OK - I did that too - and tried to work weight brackets to match per unit / format type postage prices.

But since having these 'standardised' polices the postage seems to be ONLY calculated on weight. The system then only factors in the assumed weight of the orders items but then does not factor in the actual packaging, which would push the parcel into the next weight /postage bracket.

This has happened with two orders already where I have to request additional postage or cancel the order. Just another example of things becoming more complicated when trying to make something more streamlined. 



It's unnecessary ball ache on the part of Discogs.I just left everything as it was. Even though the items I have will appear as 'unavailable' to any potential buyer, people seem to be aware of all the complications so they just ask me to calculate shipping for the items they want. Last few customers have just listed the items they wanted & asked me for a shipping total.


Title: Re: New discogs shipping policies
Post by: Urban Noise on November 20, 2020, 10:50:15 AM
Already set up that crap sometime ago.
The weight of the item must include the weight of the package of that item itself or in the end, we'll be paying more on postage than what we charged.
And in the end, we'll need to take extra care not to go above the weight we set in the first place, instead of taking extra care on making a solid package.
The shit side of automated systems.
And no, that shit doesn't rise the number of orders, the total opposite for me.


Title: Re: New discogs shipping policies
Post by: holy ghost on November 20, 2020, 02:40:09 PM
Yeah I did okay initially when I reopened my store but for less “HOT” noise stuff I’m selling I haven’t had an order in weeks. Usually I average one or two per week. I generally don’t get bent out of shape when a big platform makes changes but this is.... not good.

Honestly I would much rather there be a way for the system to calculate how much it will cost to ship and then you just print off a fucking invoice and skip the entire process altogether. That would make sense. This does not.


Title: Re: New discogs shipping policies
Post by: Ashmonger on November 20, 2020, 05:58:15 PM
I set everything up quite a while ago, then received no orders from over a month. After asking around, someone offered me to check my list and he sent me print screen, turns out every single item was priced as having a shipping cost of €16. That's what you get when you can't check for yourself if everything is set up good. Discogs providing no way to run tests to see if everything works, is a huge fault on their part.
Right, then, why did it list everything with that price? Turns out that it was always presenting my "flat rate shipping" policy (I'm talking about shipping packages from Belgium to other European countries). Why? Because apparently you can drag the lines (lines with "all items", "CD shipping policy", "tape shipping policy"...) and change the order. So, when the "all items" policy is on top, it will always show that. Dragged it to the botom, now it works.
I've set it up per item, not per weight. Because I know that I can ship 3 CDs for a certain price f.e. Only downside to that is that I can't offer cheaper shipping for a single digipak or CD without jewelcase (as that weighs less than 100g). Of course, people are welcome to inquire about that.

Anyway, since fixing that, I've had a couple of orders. Too early to say if it's more or less than before, since most orders usually come early in the month, but I doubt it will turn into a goldmine.
I've been thinking about ditching discogs as well, but I think I'm nearly not well known enough or have a loyal customers base enough to expect them to follow.